Returns & Exchanges
At ACBUY SPREADSHEET, we want you to be completely satisfied with your fashion finds. If your order isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare Your Package
Ensure all garments are in their original condition, unworn, and with all ACBUY SPREADSHEET tags still attached before placing them in the original shipping box.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.